Computer access
The University has a wide range of ITS services that support University teaching and learning. Our ITS staff are on hand to help with any ICT issues students might have.
ICT Self Help
For online assistance
The Self Help website (login required) provides guides, tools and resources to help get you sorted with the technology and services available at the University of Waikato.
Kuhukuhu
For requesting services
Te Kuhukuhu Rārangi is the University’s IT service catalogue.
Log your own service request and track progress.
Computer account lifecycle
Find out what happens to your accounts when your enrolment or employment ends at the University of Waikato.
Make Contact
ITS Service Desk
For remote assistance and urgent IT matters
Monday to Friday: 8am - 5pm
ITS Tech Desk
For in-person assistance during teaching only
Hamilton: Level 2, Te Manawa Student Centre & Tauranga: Level 1, The Hub
Monday to Friday: 10am - 2pm
ITS Drop In
For in-person assistance
Hamilton ITS Building
Monday to Friday: 9am - 4pm